Privacy Policy – Your Data, Your Security
Introduction
At Soukheaven, we prioritize your privacy and data security. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases.
“Read Soukheaven’s Privacy Policy to learn how we collect, use, and protect your personal data. We ensure a safe and secure online shopping experience.”
By using Soukheaven, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you visit our website, we collect the following types of data:
🔹 Personal Information: Name, email, phone number, billing/shipping address.
🔹 Payment Information: Securely processed via trusted payment gateways.
🔹 Browsing Data: IP address, browser type, and website activity for analytics.
🔹 Cookies & Tracking Technologies: Enhance website performance and user experience.
How We Use Your Information
We use the data we collect to:
✔ Process Orders: Ensure smooth transactions and order fulfillment.
✔ Improve Our Services: Analyze website traffic and optimize user experience.
✔ Marketing & Promotions: Send relevant offers via email or SMS (with consent).
✔ Security & Fraud Prevention: Protect our customers from unauthorized access and fraud.
How We Protect Your Data
Your data security is our top priority. We implement:
🔹 SSL Encryption: Secure transactions and personal information.
🔹 Strict Access Controls: Limited access to sensitive data.
🔹 Secure Payment Processing: We do not store payment details; payments are handled via trusted third-party gateways.
Cookies & Tracking Technologies
Cookies help us improve your experience on Soukheaven. They allow us to:
🍪 Remember Your Preferences – Keep items in your cart and suggest relevant products.
📊 Analyze Website Performance – Understand user behavior for better service.
🚀 Enhance Security Measures – Detect and prevent fraud.
You can disable cookies in your browser settings, but some features may not work properly.
Third-Party Services & Links
We may use third-party services like:
🔹 Payment Processors: Secure payment gateways to handle transactions.
🔹 Analytics Tools: Google Analytics to track website performance.
🔹 Advertising Partners: For personalized product recommendations.
These third parties have their own privacy policies, and we recommend reviewing them.
Data Sharing & Protection
We never sell or share your personal information with unauthorized parties. However, we may share data with:
✔ Shipping Providers: To ensure timely order delivery.
✔ Legal Authorities: If required by law for fraud prevention or legal investigations.
Your privacy is our responsibility, and we ensure all data is handled securely.
Your Rights & Choices
You have full control over your data. You can:
✔ Request Data Access: Know what personal data we have.
✔ Edit or Delete Your Information: Update your details or request account deletion.
✔ Opt-Out of Marketing: Unsubscribe from promotional emails anytime.
To exercise these rights, contact our support team at admin@soukheaven.com
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage users to review it regularly.
Contact Us
For any privacy-related inquiries, feel free to reach out:
📧 Email: admin@soukheaven.com
📞 Phone: +971528170192
📍 Address: Al Mankhol Dubai
